Comments on: “Is PayPal good for your microISV business?” A short PayPal horror story

By: Kelly

Kelly — Tue, 03 Jan 2012 20:04:10 +0000

I sell on etsy and my account was limited and they wanted more info, well I gave them photo Id, utility bill, credit card, bank info etc I have NEVER had a charge back or complaint.. after all this I get a email saying denied cannot be appealed they will let me know in 180 days about my money… ya sure wtf is going on now they have all my personal info and I have nothing…

By: Sandeep

Sandeep — Sat, 22 Oct 2011 15:40:01 +0000

Exactly the same thing happened with my company today.

By: Chris

Chris — Mon, 29 Aug 2011 14:20:12 +0000

Good heads up, don’t think we will be using paypal on our site.

By: Udayan Chattopadhyay

Udayan Chattopadhyay — Tue, 19 Apr 2011 11:49:49 +0000

This is scary! We have implemented the Paypal payment gateway for all transactions on our site, but now I am thinking of going a different route!

By: Deborah Lukow

Deborah Lukow — Wed, 06 Apr 2011 13:05:08 +0000

Paypal is everything for on line purchases but in the face to face world it means nothing.

By: Allan Steinberg

Allan Steinberg — Sat, 26 Feb 2011 16:08:43 +0000

The convenience of using paypal outweighs the disadvantages as outlined herein. Our clients pay more quickly and the delay in the release of funds does not present a problem.

By: Rick Grossman

Rick Grossman — Sat, 26 Feb 2011 16:04:42 +0000

I will remain with paypal as it is the most convenient and secure means of making online purchases. No system is perfect but I do not want strangers to see my credit card number. That alone is worth the risk.

By: Frame

Frame — Tue, 11 Jan 2011 01:00:08 +0000

If paypal wasn’t so convenient and popular, we’d definitely go with an alternative payment system. I think the fact that the majority of people buying online have a PayPal and/or Google account restricts a businesses choice. Additionally, absent all the problems listed throughout these comments, PayPal is more often than not, convenient. Thanks for the post!

By: Debbie

Debbie — Wed, 05 Jan 2011 11:59:13 +0000

Paypal has restricted my account and frozen my $900 since they “connected” me to a suspended account. Despite the fact that I had absolutely nothing to do with this account, my money is stuck for the last 6 months now. The customer support hand me off to the next department and finally direct me to sending email to appeals@paypal.com. I followed instructions but my response was an instant automated form email. They will not direct you to the policies you’ve violated and will not even respond to your appeal.

By: Paypal Bangladesh

Paypal Bangladesh — Fri, 24 Dec 2010 09:03:15 +0000

Hi, Thanks for providing this. I am also very close to use paypal in Bangladesh. But thanks now I will think for another alternative.